At Yume, we are committed to delivering a seamless and satisfying shopping experience for all our customers. Our service policies are designed to ensure transparency, reliability, and trust. By using our platform, you agree to the following terms of service:

1. Product Availability

We strive to keep our product listings updated with accurate stock information. However, in rare cases, items may become unavailable after purchase. If an item you ordered is out of stock, we will notify you promptly and offer alternatives or issue a full refund.

2. Order Processing

All orders are processed within 2 business days of purchase. Orders placed on weekends or holidays will be processed on the next business day. You will receive an email confirmation with tracking details once your order has been dispatched.

3. Shipping

We offer various shipping methods based on your location and preferences. Estimated delivery times are provided during checkout but may vary due to external factors such as courier service delays, weather conditions, or customs processing (for international shipments). We are not responsible for delays caused by the shipping carrier, but we will work with you to resolve any issues promptly.

5. Customer Support

Our customer support team is here to assist you with any questions or issues related to your order, products, or account. You can reach us at appyume8@gmail.com during regular business hours, and we aim to respond within 24 hours.

6. Privacy & Security

We are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data. By using our service, you agree to our data handling practices as outlined in our Privacy Policy.